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PRIVACY POLICY

Effective date: 1st October 2023

1. Introduction

This Privacy Policy outlines how Dichotomy Designs LLC ("Company", "we", "us", or "our") collects, uses, and shares your personal information when you use our website, www.dichotomydesigners.com ("Website"). It also explains your privacy rights and how you can exercise them. By using the Website, you agree to the terms of this Privacy Policy.

2. Personal Information Collected

We collect various types of personal information to provide and improve our services. This may include, but is not limited to:

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  • Contact Information: Such as your name, email address, phone number, and shipping address.

  • Payment Information: Necessary for processing your purchases.

  • Browsing Data: Information about your use of our Website, including cookies (referenced separately in our Cookie Policy).

3. Use of Personal Information

We use the collected personal information for various purposes including:

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  • Processing your orders and delivering the products you have purchased.

  • Responding to your inquiries and providing customer support.

  • Enhancing, personalizing, and improving your experience on our Website.

  • Complying with legal obligations and protecting our legal rights, including, for example, to comply with tax laws and defend legal claims.

4. Sharing of Personal Information

We may share your personal information with third parties under the following circumstances:

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  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and delivery services.

  • Legal Compliance: We may disclose your information if required by law or in response to legal proceedings.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

5. Third-Party Services and Links

Our Website may contain links to other websites not operated by us, and may use third-party services. We are not responsible for the content or privacy practices of those websites and services. We encourage you to review the privacy policies of each third-party website and service you visit or use.

6. Security Measures

We employ a variety of security measures designed to protect your personal information from unauthorized access, use, or disclosure, in compliance with the SHIELD Act. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

7. User Rights and Choices

You have several rights regarding the personal information we hold about you, subject to the laws of your jurisdiction:

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  • Access: You can request access to the personal information we hold about you.

  • Correction: You have the right to have any inaccurate personal information corrected.

  • Deletion: Under certain circumstances, you can request deletion of your personal information.

  • Objection: You may object to our processing of your personal information.

8. International Data Transfers

Your personal information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will take steps to delete such information from our servers in compliance with the Children's Online Privacy Protection Act (COPPA).

10. Data Broker Registrations

Dichotomy Designs LLC acknowledges the evolving legal landscape around data brokerage and is committed to complying with all applicable laws and regulations concerning data broker registration and operation. If Dichotomy Designs LLC engages in activities that qualify as data brokerage under applicable law, we will ensure to register as a data broker with the relevant authorities and adhere to the legal obligations that come with such registration.

Information about our data broker registrations, if any, and our practices around the collection, sale, or exchange of personal information can be provided upon request. For inquiries, or to request more information about our data broker practices and registrations, please contact us at contact@dichotomydesigners.com.

11. California Residents’ Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to or deletion of their personal information, to request additional details about our information practices, to opt out of the sale of personal information, and to not be discriminated against for exercising these rights. Requests can be made by contacting us at contact@dichotomydesigners.com.

12. New York Residents' Rights

New York residents may have additional rights under the New York Stop Hacks and Improve Electronic Data Security Act (SHIELD Act) and other applicable laws. To exercise any rights you may have under New York law, please contact us at contact@dichotomydesigners.com.

13. Virginia, Utah, Connecticut, and Colorado Residents’ Rights

Residents of Virginia, Utah, Connecticut, and Colorado may have additional rights under their respective state privacy laws. To exercise any rights you may have under these state laws, please contact us at contact@dichotomydesigners.com.

14. European Residents’ Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). Dichotomy Designs LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.

15. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

16. Legal Basis for Processing

We process personal information on the following legal bases:

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  • Contractual Necessity: Processing necessary to enter into or perform our contractual obligations with you.

  • Legal Obligation: Processing necessary to comply with our legal or regulatory obligations.

  • Legitimate Interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

17. Regulatory Disclosures

We may disclose your personal information as required by law or regulatory requirements, respond to lawful requests by public authorities, including to meet national security or law enforcement requirements, and may also disclose your personal information to exercise or defend legal claims, whether in court proceedings, alternative dispute resolution or in other legal processes.

18. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at contact@dichotomydesigners.com.

19. Changes to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

20. Effectiveness

This Privacy Policy is effective as of 1st October 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

21. Cookie Policy

Our Cookie Policy explains how we use cookies and similar tracking technologies to collect and use information about you. For more information, please refer to our Cookie Policy.

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